Link to the bot: @GSM_Forsage_bot
Category: e-commerce telegram chatbot

Chatbot principle: using categories and filters, the user finds parts for mobile devices and places the order specifying delivery details. This is a Telegram chatbot designed to automate good sales through the bot.

Chatbot features:

  1. Fast product search.
  2. Selecting and adding a chosen item to the cart.
  3. The cart where you can view, add and delete products.
  4. The possibility to specify delivery method, integration with Nova Poshta.
  5. Payment feature built-in.
  6. Using the bot, the user can contact support.

Bot benefits:

  • Boosting sales by automating the sales funnel in Telegram.
  • High-speed sales, as the user can select and pay for everything without contacting the company directly.
  • The bot is user-friendly as the user can order the required product anytime and anywhere.
  • Lifting the load from the call centre, as the bot takes and handles orders and does not have days-off or off-hours.
  • Integrates with Nova Poshta and LiqPay payment system.
  • The user can ask for help in case of any difficulties by writing in the support chat rather than having to wait for a convenient time to place a call.

Author: Alpha Bots
Client: GSM-Forsage
Date: 20.08.2020