Link to the bot: @Water Delivery
Category: Viber chatbot
Viber chatbot that helps order water fast and reduce the load on operators, optimise the process of water delivery orders.
- Optimizing operator’s performance. The bot gathers and forwards data on water orders, delivery payment status.
- The bot works with permanent users. Using the order template with user data inserted, the feature allows making subsequent orders in two clicks.
- The bot allows adjusting the order template, is the user needs to update any data.
- The bot lets the user to set reminders about the need to make new water delivery orders. The user can enable this feature and select a convenient time for reminders.
- Allows the user to order water delivery in a fast and convenient way; in addition, this is an effective tool of order registration for the operator.
- Speeds up the order placement reducing the process to just two taps on the phone.
- Reduces the workload on operators, optimizes the process of placing orders for order delivery.
- Increases the number of orders, as the bot reminds the user to order water.
- Facilitates new customer engagement, as the possibility to place the order without constant call to the operator saves lots of time.
- The impact of the human factor is reduced which ensures mistake-free order placement.